Privacy Policy

Digi Help Media (“Digi Help Media”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or use https://digihelpmedia.com/ (“Website”), contact us, request our services, submit a form, request a free audit or strategy call, or otherwise interact with Digi Help Media.

By using our Website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with Digi Help Media, we may collect the following information.

A. Information You Provide Directly

When you contact us, submit a form, request an audit, book a consultation, or inquire about our services, we may collect:

Full name
Business/company name
Email address
Phone/mobile number
WhatsApp number
Website URL
Business industry or category
Location or target market
Information about your marketing requirements
Advertising account or campaign information that you voluntarily provide
Budget or business information that you voluntarily provide
Any other information you choose to submit through our forms, email, WhatsApp, or other communication channels

Please do not submit passwords, payment-card numbers, access credentials, or other highly confidential information through ordinary website forms.

B. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
Approximate geographic information derived from technical data
Website interaction and usage information
Other technical information generated through your browser or device

This information may be used for website security, analytics, performance monitoring, troubleshooting, and improving our Website.

C. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may help us:

Keep the Website functioning properly
Understand how visitors use our Website
Measure advertising and marketing performance
Understand which campaigns generate visits or enquiries
Improve Website performance and user experience
Support remarketing or advertising measurement, where applicable

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain Website functionality.

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

Responding to enquiries
Providing requested information
Scheduling consultations or strategy calls
Providing free audits or assessments
Preparing proposals and quotations
Delivering digital marketing services
Managing client relationships
Communicating about our services
Sending service-related communications
Improving our Website and services
Understanding Website usage
Measuring marketing and advertising performance
Preventing fraud, abuse, or unauthorized activity
Maintaining Website security
Complying with applicable legal and regulatory requirements
Protecting our legal rights and interests

Where consent is required under applicable law, we will seek consent before processing personal data for the relevant purpose.

3. Marketing Communications

If you voluntarily provide your contact information and consent where required, we may contact you regarding:

Digi Help Media services
Marketing consultations
Free audits
Offers or promotions
Educational or marketing content
Service updates
Other information that may be relevant to your enquiry

You can request that we stop sending non-essential marketing communications at any time by contacting us or using an available unsubscribe option.

Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

4. Lead Generation and Advertising

Digi Help Media provides digital marketing and lead-generation services.

If you submit information through a form, advertisement, landing page, WhatsApp conversation, or another lead-generation channel operated by Digi Help Media, we may use that information to respond to your enquiry and provide the requested service or information.

Where advertising platforms such as Google Ads, Meta Ads, Facebook, or Instagram are used, those platforms may independently process information according to their own privacy policies and terms.

Digi Help Media does not control how independent third-party platforms process information once their systems receive or otherwise process that information.

5. Third-Party Services

We may use third-party services and technology providers to operate, analyze, secure, and improve our Website and services.

These may include, depending on the tools currently installed on our Website:

Google Analytics
Google Tag Manager
Google Ads
Meta/Facebook/Instagram advertising technologies
WhatsApp or WhatsApp Business-related services
Website hosting providers
CRM or lead-management platforms
Email service providers
Form and scheduling platforms
Payment processors
Website security and performance services

Third-party providers may process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services you interact with.

6. How We Share Information

We do not sell your personal information as a business practice.

We may share information where reasonably necessary with:

Service providers who help us operate our Website or business
Technology and hosting providers
Analytics and advertising providers
CRM and communication platforms
Professional advisers
Government authorities or law-enforcement agencies where legally required
Other parties where disclosure is necessary to protect our legal rights, prevent fraud, or protect the security of our Website and users

Where appropriate, we seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Responding to enquiries
Providing services
Maintaining business and transaction records
Meeting legal, accounting, tax, or regulatory requirements
Resolving disputes
Preventing fraud or abuse
Protecting our legal rights

When information is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information, including rights to:

Obtain information about the processing of your personal data
Request access to personal data
Request correction of inaccurate or incomplete information
Request deletion of personal data where applicable
Withdraw consent where consent is the basis for processing
Request information regarding the processing of your personal data
Raise a complaint or grievance regarding our handling of your personal data

Requests may be subject to applicable legal requirements and reasonable verification measures.

India’s Digital Personal Data Protection framework provides rights and obligations concerning digital personal data, including requirements concerning consent and withdrawal where consent is the basis of processing.

To exercise an applicable privacy right, please contact us using the details provided below.

10. Children’s Privacy

Our Website and services are intended primarily for businesses, professionals, and adults.

We do not knowingly request personal information from children where doing so would be prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

11. International Data Transfers

Some of the technology providers we use may process information on servers or systems located outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to comply with applicable legal requirements and contractual or organizational safeguards.

12. External Links

Our Website may contain links to third-party websites, platforms, social media profiles, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our services
Website functionality
Technology
Data-processing practices
Legal or regulatory requirements

When we make changes, we may update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Digi Help Media.

Digi Help Media

Website: https://digihelpmedia.com/

Email: [INSERT OFFICIAL BUSINESS EMAIL]

Phone/WhatsApp: [INSERT BUSINESS PHONE NUMBER]

Business Address: [INSERT BUSINESS/REGISTERED ADDRESS]

For privacy-related requests, please include sufficient information to help us understand and respond to your request.

15. Consent

By using our Website and voluntarily submitting your personal information, you acknowledge that you have read this Privacy Policy.

Where applicable, we will request consent separately for specific processing activities requiring consent.

You may withdraw consent where consent is the legal basis for processing, subject to applicable law and any consequences permitted by law.