Privacy Policy
1. Introduction
Welcome to Digi Help Media. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Digi Help Media collects, uses, stores, and protects your information when you visit our website, use our services, fill out a contact form, request a free consultation, or interact with our advertisements.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using our website.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
When you contact us, request a consultation, or submit a form, we may collect:
- Full name
- Email address
- Phone number
- Business name
- Website URL
- Business category or industry
- Marketing requirements and business goals
- Any additional information you voluntarily provide
B. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring website or traffic source
C. Marketing and Analytics Information
We may collect information about how visitors interact with our website and advertisements to understand campaign performance, improve user experience, and measure marketing effectiveness.
This may include information collected through cookies, tracking pixels, analytics tools, and similar technologies.
3. How We Use Your Information
Digi Help Media may use the collected information for the following purposes:
- To respond to inquiries and service requests.
- To provide digital marketing consultations and business recommendations.
- To deliver our services, including Meta Ads, Google Ads, lead generation, and AI automation.
- To prepare proposals, quotations, and marketing strategies.
- To improve our website, services, and user experience.
- To measure advertising performance and website traffic.
- To understand visitor behavior and improve our marketing campaigns.
- To communicate important updates regarding our services.
- To prevent fraudulent activity and protect our website.
- To comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes that are incompatible with this policy without an appropriate legal basis or your consent, where required.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and measure advertising effectiveness.
These technologies may help us:
- Understand how visitors use our website.
- Measure website traffic and conversions.
- Improve our advertising campaigns.
- Deliver relevant advertisements.
- Remember certain website preferences.
We may use third-party tools, such as Google Analytics, Google Ads conversion tracking, and Meta Pixel, where configured.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.
5. Meta Ads and Google Ads Tracking
Digi Help Media may use advertising and measurement technologies provided by Meta and Google.
These technologies may help us understand whether visitors interact with our advertisements, visit specific pages, submit forms, or complete other actions on our website.
Depending on the tools implemented, information may be shared with these providers for advertising measurement, analytics, conversion tracking, and related purposes.
Meta and Google may process information in accordance with their own privacy policies and applicable settings.
You can learn more about their practices here:
- Meta Privacy Policy: https://www.facebook.com/privacy/policy/
- Google Privacy Policy: https://policies.google.com/privacy
We aim to configure our tracking technologies in accordance with applicable privacy requirements and the consent choices of our visitors.
6. How We Share Your Information
We do not sell your personal information to third parties.
However, we may share relevant information in the following circumstances:
A. Service Providers
We may share information with trusted service providers that help us operate our website, manage inquiries, analyze website traffic, or deliver our services.
These providers may include website hosting companies, CRM platforms, analytics providers, email services, and automation tools.
B. Advertising and Analytics Platforms
Where applicable, information may be shared with platforms such as Meta and Google for advertising measurement, analytics, and campaign optimization.
C. Legal Requirements
We may disclose information when required by applicable law, a lawful government request, a court order, or another legally valid process.
D. Business Protection
We may use or disclose information when reasonably necessary to protect our rights, prevent fraud, investigate security issues, or protect our users and business.
We expect relevant service providers to handle personal information in accordance with applicable contractual and legal requirements.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, delivering services, resolving disputes, and meeting legal obligations.
The retention period may vary depending on the type of information and the reason it was collected.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal requirements.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
We encourage visitors to avoid submitting confidential or sensitive information through general website forms unless it is necessary and an appropriate secure method is available.
9. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
These external websites operate independently and may have their own privacy policies and terms of use.
Digi Help Media is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before sharing personal information with them.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
- Object to or request restrictions on certain processing activities, where applicable.
- Opt out of marketing communications.
- Raise a complaint with the appropriate authority, where applicable.
To exercise an applicable privacy right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests. We will respond in accordance with applicable law.
11. Marketing Communications
If you contact us or request information about our services, we may communicate with you regarding your inquiry, consultation, proposal, or requested services.
We will send promotional communications only where permitted by applicable law and, where required, with your consent.
You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.
Please note that we may still send essential service-related or administrative communications when necessary.
12. Children’s Privacy
Our website and services are intended for businesses, professionals, and a general audience, not specifically for children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
13. International Data Processing
Some third-party service providers may process or store information on servers located outside your state or country.
Where such processing occurs, we will take steps required by applicable law to protect personal information and ensure that any necessary safeguards are in place.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
We encourage visitors to review this page periodically to stay informed about how their information is handled.
15. Contact Us
If you have questions about this Privacy Policy, wish to request access to or deletion of your personal information, or have a privacy-related concern, please contact us.
Business Name: Digi Help Media
Website: https://digihelpmedia.com
Email: Contact@digihelpmedia.com
Location: Prayagraj, Uttar Pradesh, India
We will make reasonable efforts to review and respond to privacy-related requests within the time required by applicable law.
Thank you for trusting Digi Help Media. We value your privacy and strive to handle your information responsibly and transparently.
